Frequently Asked Questions

---

Connect H&W is an out-of-network healthcare provider, meaning we are not in-network with any health insurance company. The services we offer are considered to be alternative and complementary health interventions, which are not typically covered under an insurance. The most common exception to this would be our medical massage services, which may qualify for reimbursement depending on your insurance plan.

In order to determine if you qualify for reimbursement, we recommend calling your insurance provider and asking if your policy includes out-of-network coverage. If so, you must obtain a prescription for massage from your doctor and bring it with you on your first session. We will provide you with a superbill for each treatment session, which can then be submitted to your insurance for reimbursement. 

Note: Connect H&W will not directly contact your insurance provider, but we will be happy to provide you with any documentation you need. 

Connect H&W hosts sessions and trainings in our private practice at 2002 New York Avenue, First Floor, Union City, NJ 07087. Parking for one car is available on the south side of the building (Monastery Place). The entrance to the practice is on the west side of the building (New York Avenue). 

All sales for cost of services are final. If you cannot attend your scheduled appointment, and notify us at least 24 hours prior to your scheduled session time, you will be offered one opportunity to reschedule that appointment within 15 days of your cancellation, free of additional charge. Cancellation/reschedules within 24 hours, as well as a second reschedule for the same appointment, will be charged a $15 fee. No-show appointments (includes arriving more than 15 minutes late for a session without notice) will be charged an additional $40 fee on the next appointment.

Our NJ licensed therapists are qualified to determine your eligibility for services. This being said, if you have any concerns about receiving a service because of a medical condition, we highly recommend that you consult with your doctor first. Reiki is gentle, noninvasive therapy, but is NOT a replacement for conventional medical or psychological treatment by a qualified professional. 

If you are interested in learning more about how health and wellness coaching can help you, please schedule a free 20-minute consultation by following this link: https://l.bttr.to/g1QRr.

There are contraindications for different types of breathwork techniques in the case of specific physical/mental illnesses. Please inform your instructor of any specific medical condition/s via our confidential intake forms, prior to your appointment. The instructor will modify your private session to ensure techniques that may be contraindicated for you are not performed. Your instructor may suggest that you consult with your doctor before engaging in a private class to further reduce the potential for adverse effects. Consulting with your doctor if you are concerned is always a good idea.